By: Rich Carr
January 08, 2010
Pierce County propane consumers outlook on the New Year has brightened thanks to an Orting couple's new business, 'Propane...Home Delivered', Pierce County's ONLY independent propane delivery service.
Alan and Renee Hall started the business in mid-December and it instantly became propane consumers' "first call" when their 'Same Rate Guarantee' debuted on their website, www.propanehomedelivered.com and the service became available.
"My parents have been in the Propane business for years, and over those years they continued to hear their customers complain of the lack of home delivery services...especially independent companies." said owner Alan Hall. "As an independent we can offer specials to our customers like our 'Same Rate Guarantee' which means rate we give you the first time we fill your tank is the same rate you'll get six months down the road! You know Propane rates fluctuate, so Propane Home Delivered delivers on the promise to keep our margin the same. We can do this because we're the ONLY Independent Home Propane Delivery service!"
Renee Hall manages the delivery schedule and customer calls at 253-224-6313 and promises "we offer fast service, "On Call" Delivery, Emergency Refills, as well as Tanks for sale and lease. Our Automatic Delivery service features a lower price per gallon and you can always be sure that when Propane Home Delivered is fueling your home, you're getting the best value for the dollar."
Propane...Home Delivered quickly expanded its home delivery service to neighboring King & Thurston Counties just after Christmas.
"It's been exciting to be a part of." said Alan Hall. "We quickly found out that on call service and emergency needs happen. So, we service those! We heat our home on propane and the convenience of home delivery for not just home heating systems, but RVs, camper tanks, BBQ tanks, they all need filling...and we're here to make that a convenient situation for all."
Because of their roots in the industry, the Hall's company also can service propane tanks, as well as install them on site.
Added Renee, "Most calls are for home delivery of propane. But a good deal of the calls have questions on switching to propane, setting a tank, or fixing tanks...its good to have a strong independent network we can rely on to service our customers."
For Orting resident Boyd Haynie, becoming a customer of Propane...Home Delivered was an easy choice.
"We debated a long time over 'wood versus propane' and we're so happy we chose Propane. From setting our new tank, to your friendly service, we couldn't be happier." said Haynie. "We initially called because they're an independent of the big firms whom my neighbor was price gauged by by first offering a lower price, then sticking it to them on all following fills. They run the business as if it were only servicing friends and family. We're a customer for life."
"We're fast, we come straight to your home, and our service to you is what we pride ourselves upon as we fuel your home quickly and with care." said Alan. "Give us a call at 253-224-6313 and you'll see the difference right away."